Current and New Bookings

We have been working with our suppliers and partners to ensure that we are ready to welcome our guests on our tours when our season begins in April 2021. Our main goal is for you to experience world class service while still being as safe as possible along the way. 

We want all Canada Rail Vacations guests to travel with confidence, and this is why we have worked with our partners to introduce enhanced flexibility with every booking. In addition to this we have updated our health and safety procedures to continue to be best-in-class and ensure your journey is safe and comfortable. We look forward to welcoming you in Canada for your trip of a lifetime. 

Book now, risk free with no deposit required! Full payment is due 45 days prior to departure. Should you wish to opt out of your 2021 Canada Rail Vacation prior to your payment due date, no penalties will be incurred. This applies to new booking for 2021 travel only. Take advantage of this once in a lifetime opportunity today! 

Book your trip of a lifetime today with the flexibility we all need these days.

For a limited time only: 

  • Take advantage of peace of mind travel with two free date changes, up to 60 days prior to travel. 
  • Move your trip to any timeframe up to and including the 2023 season. Your promotions will also carry over should you decide to change your dates. A price guarantee is in place should you decide to reschedule to the following year. (Deposit would be required if you opt to 2022 or 2023 on bookings booked after December 9, 2020.
  • Option to change the name(s) on your booking up to 30 days prior to travel should some of your party be unable to travel. One original name must remain on the booking.
  • Enhanced flexibility is available with all promotions with no restrictions.

Frequently asked questions for current Canada Rail Vacations guests who have booked for 2020:

Can I reschedule to 2022 if I have previously changed my travel dates from 2020 to 2021?

Yes, you have one date change available should you wish to reschedule to 2022. 

If I change the dates of my booking, can my promotions be carried over as well?

Yes, if you make a date change on your booking, we will honour the original promotion and tour price stated at the time you booked. However, change of season pricing may be applied. (For example changing the travel dates from Spring to Summer). 

If I need to change the date of my booking, do I need to confirm a new date right away?

If you are moving your travel date into 2022, you will need to select a date by August 1, 2021. If you choose to move into 2023, we will make a credit note on your booking for that year.


Keeping You Safe on Board

VIA Rail

The health and safety of our passengers and employees is our top priority. That is why we have made changes to our services and implemented preventive health measures that we will continue to adapt to help curb the pandemic and meet your needs.

Safety first

All passengers will be required to wear a mask or face covering at all times. The mask may be temporarily removed for eating or drinking. Masks are now mandatory for all employees at all times on trains and in-station. Please note that, for the health and safety of all passengers and employees, boarding will be denied to passengers not wearing a mask, and passengers will be detrained if they refuse to wear a mask during the trip.

Masks allowed

  • Medical mask
  • Non-medical mask with the following criteria:
  • made with multiple layers of tightly woven material (e.g., cotton or linen);
  • large enough to cover your nose, your mouth and you chin completely, without gaps;
  • secured to the face with ties or ear loops.

Masks not allowed

  • Masks with tears or holes
  • Single-layer masks
  • Plastic masks
  • Masks with exhalation valves
  • Scarves or bandanas
  • Face shields (can only be used in addition to a mask)

Maintaining distance

On board, we ask all passengers to maintain enough distance between each other and from our employees. To help everyone respect physical distancing measures when travelling, we’ve reduced the number of seats that can be occupied per train car. However, if you’re travelling on one of our busier trains, it’s possible that you’ll be seated next to someone.

Here’s what you can do to travel safely:

Practice physical distancing during your journey. Signs have been put up in our busiest stations to indicate safe distances in high-traffic areas.

Face masks are required in our stations, during boarding, and on our trains at all times. Facial coverings can be temporarily removed when eating or drinking and must immediately be put back on afterwards.

Check your itinerary before going to the station using our Arrivals and departures schedule.

Snacks and meals for your trip: Business class meal service is back with some slight changes. Full food cart service is once again available in Economy class. Make sure to bring a regular or prepaid credit card (AMEX, Visa or Mastercard) or a VIA Rail gift card, as these are the only methods of payment accepted on board.

Your seat will be assigned only as you board, and not when you book your ticket. If there’s a seat number indicated on your boarding pass, please ignore it. A VIA Rail agent will let you know where to sit when you board.

Bring hand sanitizer and wash your hands regularly.


Rocky Mountaineer

Your Health & Safety is our Priority

We are committed to delivering our world-class service to you while ensuring your health and safety is our highest priority. As government guidelines and industry best practices evolve on the  prevention of COVID-19 and other viruses and illnesses, we are updating our procedures to be best in class.

Before you travel

Quick and seamless check in

  • Our online check-in process will get you onboard as quickly as possible.

Pre-travel screening

  • We will ask you questions about your health and recent travels, and will take your temperature prior to boarding the train each day.

Transfers & boarding

Safe personal space

  • We will meet all physical distancing guidelines at time of travel to ensure a safe personal space.
  • Please pack and wear a protective face covering, such as a non-medical face mask, for when two- metre distance between your travel group and others is not possible. This includes transferring to and from the train.

Travel with the same group

  • You will be travelling with the same group of guests for all transfers to and from the train.

Seamless boarding

  • You will board the train directly from the motorcoaches to make the boarding as seamless as possible.

Onboard Rocky Mountaineer

Air filtration system

  • There will be a constant intake and circulation of fresh air with filters that capture 99.9% of airborne particles.

Personal hygiene items

  • Soap, fresh water and hand sanitizer will be readily available in your coach.

Personal use items

  • We have replaced communal use items, such as condiments and menus, with personal use items.

Electrostatic disinfectant spray

  • At the start and end of each travel day, our train interiors will be thoroughly sanitized using an electrostatic disinfectant sprayer.

Thorough sanitization

  • Your train seat and tray table will be sanitized at the start of each day. All high-touch and common areas will be disinfected throughout the day.

Safe personal space

  • We will meet all physical distancing guidelines at time of travel to ensure a safe personal space.
  • Please pack and wear a protective face covering, such as a non-medical face mask, for when two- metre distance between your travel group and others is not possible. This includes moving within the train to and from restrooms, dining room and on the outdoor viewing platform.

In our destinations

Our partners

  • We want to ensure you receive the same high-level of service and commitment to safety throughout your journey as you do onboard our train. We will remain in close communication with our partners regarding any updates to their health and safety protocols as recommended guidelines evolve.

Hotels

  • All the third-party hotels we partner with have implemented enhanced health and safety procedures in line with recommended best practices. This includes stringent cleaning procedures, plexiglass barriers, physical distancing signage, and hand sanitizer stations
  • Our team is committed to your health and safety

Highly trained

  • Our onboard team is highly trained in providing care and first aid should anything happen during your travel on the train.

Medical protocols

  • If you feel unwell, our onboard team will do everything in their ability to support you, including arranging for transport to the nearest medical facility. If a guest begins to display symptoms of COVID-19, our team will safely relocate them to an isolated rail car.

Preventative measures and gear

  • Our team members will wear face coverings, gloves and other items, as needed, during the preparation and service of food and beverage, and during all interactions with you. Their temperature may also be taken.