For our customers, pleased be informed that the Public Health Agency of Canada is actively monitoring the current outbreak of Coronavirus (COVID-19) and, as of March 18, 2020, Canada has closed its borders to all non-essential travel.
Many of our suppliers have temporarily adjusted their terms and conditions to be more lenient for guests wishing to rebook their trips to a later date without penalty. We are working actively to contact our guests personally on a case by case basis to look at rescheduling your vacation. We have temporarily changed our office hours to Monday to Friday 08:00 to 17:00 to allow all of us to work as a team (remotely) to help you reorganize your future travel plans to Canada.
We hope that you will keep Canada in your travel plans for the future as something to look forward to.
Please use these resources to stay informed with the latest updates:
If you contact us outside of our new office hours, please leave a message and we’ll get back to you as soon as we can. We’re all in this together, so please stay healthy.
All the best,
Canada Rail Vacations