Rocky MountaineerVancouver to Lake Louise and Banff (2 Days)
The First Passage to the West Route
The world-famous Rocky Mountaineer is truly the trip of a lifetime. This luxury sightseeing train travels exclusively through the Canadian Rockies by daylight, slowing to highlight natural marvels. While indulging in hand-crafted, local cuisine, top-shelf beverages, and endless snacks and treats, you will hear Rocky Mountaineer’s professional guides illuminate Western Canada’s storied history and highlight its unforgettable natural beauty. The Rocky Mountaineer stops overnight in the lake town of Kamloops so guests can sleep comfortably at their hotel and get ready for the rest of their adventure.
For more information on the service levels and inclusions onboard, visit:
Instructions:
The evening prior to your train departure, you may visit one of the Rocky Mountaineer Guest Centres listed below to check-in for your train journey. This process is not mandatory, but at these locations, you will receive your boarding pass, luggage tags, and the name of your Kamloops accommodation. This is also a good time to confirm the time and pick-up location for the morning transfer, as well as your drop-off location at the end of the two-day train journey. This process should take no longer than 15 minutes to complete.
Rocky Mountaineer Guest Centre Locations in Vancouver
The following locations in Vancouver offer Rocky Mountaineer Check-in prior to your train departure day
Check-in is available at the Discovery Foyer on level 1.
Sunday: 11:00 – 18:00 PM
Monday: 11:00 – 18:00 PM
Tuesday: N/A
Wednesday: N/A
Thursday: 11:00 – 18:00 PM
Friday: 16:00 – 18:00 PM
Saturday: N/A
For more information on the Fairmont Hotel Vancouver, click below:
Check-in is available on the Concourse Level – take elevator to “C”.
Sunday: 15:00 – 18:00 PM
Monday: 15:00 – 18:00 PM
Tuesday: N/A
Wednesday: N/A
Thursday: 15:00 – 18:00 PM
Friday: 16:00 – 18:00 PM
Saturday: N/A
For more information on the Fairmont Waterfront, click below:
Ask front desk for check-in location.
Sunday: 15:00 – 18:00 PM
Monday: 15:00 – 18:00 PM
Tuesday: N/A
Wednesday: N/A
Thursday: 15:00 – 18:00 PM
Friday: N/A
Saturday: N/A
For more information on the Georgian Court Hotel, click below:
Check-in is available in the 3rd floor dining room.
Sunday: 15:00 – 18:00 PM
Monday: 15:00 – 18:00 PM
Tuesday: N/A
Wednesday: N/A
Thursday: 15:00 – 18:00 PM
Friday: N/A
Saturday: N/A
For more information on the Hampton Inn & Suites, click below:
Check-in is available by taking the elevators to level “R”, and entering the Oceanview Suites area to room 485.
Sunday: 10:30 – 18:00 PM
Monday: 10:30 – 18:00 PM
Tuesday: 10:30 – 18:00 PM
Wednesday: 10:30 – 18:00 PM
Thursday: 10:30 – 18:00 PM
Friday: 10:30 – 18:00 PM
Saturday: 10:30 – 18:00 PM
For more information on the Pan Pacific Hotel, click below:
Check-in is available in the North Tower at the Hornby Street level.
Sunday: 15:00 – 18:00 PM
Monday: 15:00 – 18:00 PM
Tuesday: N/A
Wednesday: N/A
Thursday: 15:00 – 18:00 PM
Friday: 16:00 – 18:00 PM
Saturday: N/A
For more information on the Sheraton Wall Centre Hotel, click below:
Check-in is available in the lobby.
Sunday: 15:00 – 18:00 PM
Monday: 15:00 – 18:00 PM
Tuesday: N/A
Wednesday: N/A
Thursday: 15:00 – 18:00 PM
Friday: N/A
Saturday: N/A
For more information on the Sutton Place Hotel, click below:
If you are not staying at one of the above hotels, or are unable to visit one of the Rocky Mountaineer Guest Centres during the available time, you may also:
Check-in prior to the morning transfer.
*See below for pick up times
Check-in online 72 hours prior to your train departure:
CHECK IN
Call the Rocky Mountaineer Guest Experience Centre:
1 800 653 4105
Rocky Mountaineer Pick Up Locations in Vancouver
The following locations in Vancouver offer transfers to the Rocky Mountaineer the morning of departure
Pick Up Time: 06:55 – 07:25 AM
For more information on the Fairmont Hotel Vancouver, click below:
Pick Up Time: 06:55 – 07:25 AM
For more information on the Fairmont Pacific Rim, click below:
Pick Up Time: 06:55 – 07:25 AM
For more information on the Fairmont Waterfront, click below:
Pick Up Time: 06:55 – 07:25 AM
For more information on the Georgian Court Hotel, click below:
Pick Up Time: 06:55 – 07:25 AM
For more information on the Hampton Inn & Suites, click below:
Pick Up Time: 06:55 – 07:25 AM
For more information on the Pan Pacific Hotel, click below:
Pick Up Time: 06:55 – 07:25 AM
For more information on the Sheraton Wall Centre Hotel, click below:
Pick Up Time: 06:55 – 07:25 AM
For more information on the Sutton Place Hotel, click below:
Daily Itinerary:
Day 1:
Please make your way to the pick-up location with your luggage prior to the time shown. Please ensure your luggage is clearly labeled with your name and contact information. If you have not yet checked-in in person or online, check-in must be completed at least 5 minutes prior to your scheduled pick-up window. Your transfer will depart within the 30-minute time frame noted.
If you do not have a hotel transfer included and are planning to make your own way to the station, please arrive at the Rocky Mountaineer station for check-in between 06:45 and 07:15 AM PT. The station address is 1755 Cottrell Street.
Vancouver Hotel Pick Up Times:
Fairmont Hotel Vancouver: 06:55 – 07:25 AM
Fairmont Pacific Rim: 06:55 – 07:25 AM
Fairmont Waterfront Hotel: 06:55 – 07:25 AM
Georgian Court Hotel: 06:55 – 07:25 AM
Hampton Inn & Suites: 06:55 – 07:25 AM
Pan Pacific Vancouver: 06:55 – 07:25 AM
Sheraton Wall Centre: 06:55 – 07:25 AM
Sutton Place Hotel: 06:55 – 07:25 AM
Following the transfer to the station, the train will depart at 08:00 AM PT. Travel onboard the Rocky Mountaineer from the coastal city of Vancouver to Kamloops, located in the heart of British Columbia’s interior.
You will be served a gourmet breakfast and lunch onboard the train which are made to order. You will also receive complimentary snacks, alcoholic and non-alcoholic beverages throughout the rail journey. In the event that the train is running behind schedule, an additional dinner service may be provided at your seat.
Your checked luggage will travel separately from the train and will be waiting for you in your assigned room at your Kamloops accommodation. Please note there is no overhead or under-seat storage so any items that you carry onboard must fit at your feet.
The expected arrival time in Kamloops will be between 18:15 – 19:30 PM (PT).
Upon arrival at the Kamloops train siding, you will be transferred by motorcoach to your overnight accommodation which is provided by Rocky Mountaineer. While onboard the motorcoach to your assigned hotel you will receive your room keys so that you may skip check-in and head straight to your room where your luggage will be waiting for you. You will also be given additional instructions for your luggage the next morning.
Your accommodation in Kamloops will be of a moderate standard but will include all the essential amenities to make your short overnight stay comfortable.
To see our restaurant recommendations in Kamloops, visit here: City of Kamloops
When passing through the hotel lobby, please take note of the pick-up time for tomorrow morning’s motorcoach transfer from your Kamloops hotel to the train station. The pick-up time is generally between 05:45 – 06:00 AM (PT) but you will need to reconfirm as it is subject to change.
Day 2:
*Please confirm your pick up time the evening prior as it may vary from departure to departure.
Prior to meeting in the lobby for the transfer, your luggage will need to be picked up from your room. On the way to your Kamloops hotel the previous night, you will receive instructions for the time at which you should place your luggage in the hallway outside of your door.
If your luggage is not out by the specified time, a Rocky Mountaineer representative will come by and knock on your door to retrieve it. Your luggage will then be transported separately to your final destination for today’s journey – Lake Louise or Banff.
The train will depart Kamloops around 06:45 AM PT*.
Spend another full day travelling onboard the Rocky Mountaineer to the majestic Canadian Rockies and complete the train portion of your journey in the location noted on your itinerary – Lake Louise or Banff.
You will once again be served a gourmet breakfast and lunch onboard the train which are made to order. You will also receive complimentary snacks, alcoholic and non-alcoholic beverages throughout the rail journey. In the event that the train is running behind schedule, an additional dinner service may be provided at your seat.
*You will lose an hour on this day due the time change from Pacific Time (PT) to Mountain Time (MT).
The expected arrival time for those stopping in Lake Louise will be between 19:00 – 20:15 PM (MT)
The expected arrival time for those continuing on to Banff will be between 20:15 – 21:30 PM (MT)
When you arrive at your final destination for today’s journey and disembark the train, your luggage will be waiting on the motorcoach going to your assigned drop-off location. Shortly prior to the arrival of the train in Lake Louise or Banff, your onboard host will make an announcement with further instructions.
Should your assigned Drop-Off Location be different than your overnight accommodation, please ensure that you have collected your luggage from the motorcoach and are able to bring it with you as it may be a short walk or an additional taxi to your hotel. If time permits, your bus driver may be able to drop you off at your hotel.
Lake Louise Drop Off Locations
Fairmont Chateau Lake Louise
Deer Lodge
Lake Louise Inn
Mountaineer Lodge
Paradise Bungalows
Post Hotel & Spa
*If you are not staying at one of the above hotel properties, please reconfirm with the Rocky Mountaineer representative where your drop-off location will be as alternative arrangements may have been made for you.
*If you have booked your Lake Louise hotel independently, you may need to take a taxi to your hotel unless Canada Rail or Rocky Mountaineer have specifically told you otherwise.
When you arrive at your final destination for today’s journey and disembark the train, your luggage will be waiting on the motorcoach going to your assigned drop-off location. Shortly prior to the arrival of the train in Lake Louise or Banff, your onboard host will make an announcement with further instructions.
Should your assigned Drop-Off Location be different than your overnight accommodation, please ensure that you have collected your luggage from the motorcoach and are able to bring it with you as it may be a short walk or an additional taxi to your hotel. If time permits, your bus driver may be able to drop you off at your hotel.
Banff Drop Off Locations
Banff Caribou Lodge
Banff Park Lodge
Banff Ptarmigan Inn
Elk + Avenue Hotel
Fairmont Banff Springs Hotel
Moose Hotel & Suites
Mount Royal Hotel
Peaks Hotel
Rimrock Resort Hotel
Royal Canadian Lodge
Hotel Canoe & Suites
+other non-partnered Banff hotels
*If you are not staying at one of the above hotel properties, please reconfirm with the Rocky Mountaineer representative where your drop-off location will be as alternative arrangements may have been made for you.
*If you have booked your Banff hotel independently, you may need to take a taxi to your hotel unless Canada Rail or Rocky Mountaineer have specifically told you otherwise.
Things to Consider:
- Rocky Mountaineer’s staff will look after all of your needs while onboard, however, some requests cannot be accommodated such as seats, train coach location or first/ second meal times. Don’t worry, you’ll be treated like royalty onboard.
- Rail travel in North America is occasionally subject to unforeseen delays. While Rocky Mountaineer is treated as a priority on the train tracks it uses, regular delays do occur.
- In North America, it is acceptable to recognize good service in a tangible manner. Onboard the train, you will be surrounded by a team of people dedicated to service excellence. Their gratuities are pre-paid as part of your package price so tipping is not required while onboard. Please note: gratuities have not been pre-paid for the rest of your trip ie. for driver guides, tour escorts, hotel porterage, or any VIA Rail Services.
- British Columbia is on Pacific Standard Time (PT) and Alberta is on Mountain Standard Time (MT)
