Helpful Information For Planning Your Trip
Frequently Asked Questions
The most common questions and answers for planning your trip, booking your trip, and preparing to travel on your Canada Rail Vacation. Please feel free to contact us if you can't find the answers you…
Canada Rail Hotel Information
Learn about hotel accommodations available on Canada Rail Vacations packages, including Popular, Superior, Deluxe, and Premium categories. Each option offers a distinct level of comfort to complement…
Rocky Mountaineer Information
Operating in the Canadian Rockies since 1990, Rocky Mountaineer offers luxury daylight rail journeys between Vancouver, Banff, Lake Louise, and Jasper. Explore routes and service levels available on…
VIA Rail Information
VIA Rail is Canada’s classic rail passenger service which has been operating across Canada since 1978. Tour packages that use either 'The Canadian' or 'The Ocean' VIA Rail routes include overnight…
Tour Add-Ons
Explore the collection of our most popular add-ons to our Canadian train tour packages
Private Sightseeing Tours
Private excursions are designed around what you want to get out of your time with us. Unlike a group tour, you get to decide when, where, and for how long. Private excursions can be added to almost any destination within any of our rail tour packages.
Contact Details & Office Information
Do you have questions? We’d love to help! Please feel free to contact us by telephone or email.
Toll-free number in North America: 1.888.589.3777
International callers: 1.403.457.4280
New Customers, dial extension #1
Existing Bookings, dial extension #2
Guests Who Are Currently Travelling, dial extension #3
Travel Agents or group inquiries, dial extension #5
Asistencia en Español marque la extensión #6
Office Hours: 8:00 AM to 9:00 PM MT
We are open 7 days a week and look forward to hearing from you!
To contact us outside regular operating hours, please email us at: [email protected]