Helpful Information For Planning Your Trip
Frequently Asked Questions
The most common questions and answers for planning your trip, booking your trip, and preparing to travel on your Canada Rail Vacation. Please feel free to contact us if you can't find the answers you…
Canada Rail Hotel Information
Every tour by Canada Rail Vacations includes your choice of four different levels of accommodation: Popular, Superior, Deluxe and Premium Hotels. Each hotel has been carefully selected to ensure the…
Rocky Mountaineer Train Information
The Rocky Mountaineer train has been operating in the Canadian Rockies since 1990. There are two levels of service onboard to choose from and three unique routes within Canada. Whether you choose to…
VIA Rail Information
VIA Rail is Canada’s classic rail passenger service which has been operating across Canada since 1978. Tour packages that use either 'The Canadian' or 'The Ocean' VIA Rail routes include overnight…
Tour Add-Ons
Explore the collection of our most popular add-ons to our Canadian train tour packages
Private Sightseeing Tours
Private excursions are designed around what you want to get out of your time with us. Unlike a group tour, you get to decide when, where, and for how long. Private excursions can be added to almost any destination within any of our rail tour packages. If you request a Premium Tour Package, private sightseeing tours and transfers are already included at every stop across the country.
Connect With Us
Do you have questions? We’d love to help! Please feel free to contact us by telephone or by using the email form below.
Our Toll-free number in North America is 1.888.589.3777
International callers can reach us at 1.403.457.4280
For new customers, dial extension #1
For existing bookings, dial extension #2
For guests who are currently travelling, dial extension #3
For Travel Agents or group inquiries, dial extension #5
Para asistencia en español marque la extensión 6
Office hours: 8:00 AM to 9:00 PM Mountain Time
We are open 7 days a week and look forward to hearing from you!
To contact us outside regular operating hours, please email us at: [email protected]