Helpful Information For Planning Your Trip

Frequently Asked Questions

The most common questions and answers for planning your trip, booking your trip, and preparing to travel on your Canada Rail Vacation. Please feel free to contact us if you can't find the answers you…

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Fairmont Le Chateau Frontenac
Fairmont Banff Springs Hotel

Canada Rail Hotel Information

Every tour by Canada Rail Vacations includes your choice of four different levels of accommodation: Popular, Superior, Deluxe and Premium Hotels. Each hotel has been carefully selected to ensure the…

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Rocky Mountaineer Train Information

The Rocky Mountaineer train has been operating in the Canadian Rockies since 1990. There are two levels of service onboard to choose from and three unique routes within Canada. Whether you choose to…

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VIA Rail Train

VIA Rail Information

VIA Rail is Canada’s classic rail passenger service which has been operating across Canada since 1978. Tour packages that use either 'The Canadian' or 'The Ocean' VIA Rail routes include overnight…

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Tour Add-Ons

Explore the collection of our most popular add-ons to our Canadian train tour packages

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Private Sightseeing Tours

Private excursions are designed around what you want to get out of your time with us. Unlike a group tour, you get to decide when, where, and for how long. Private excursions can be added to almost any destination within any of our rail tour packages. If you request a Premium Tour Package, private sightseeing tours and transfers are already included at every stop across the country.

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Connect With Us

Do you have questions? We’d love to help.

Toll-free number in North America 1.888.589.3777
International callers can reach us at 1.403.457.4280

In the summer we are open 7 days per week and look forward to hearing from you!
Winter office hours:
Monday-Friday, 9:00 am to 5:00 pm Mountain Time.

To contact us outside of those times, please send us an email to [email protected] and let us know the best time we can call you back.

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